We provide inbound/outbound voice support which more commonly know as “Call Center Support”. A team of professional & experienced agents are always ready to run your voice operation. There are two basic types of voice solutions – customer support & marketing/sales calling. Our voice support team is completely ready for this following types of voice services:
- Inbound/Outbound customer support.
- Telemarketing calls.
- Appointment setting.
- Prospect/Customer follow-up.
- Cold calling.
- Special offer/Promotional marketing calls.
- Debt collection calls.
In most cases, the complaint comes to BPO provider is the quality of calls & accent. As an example, the accent of a telesales agent for an US calling campaign must needs to be US accent. We do make sure we assign the right the support agent to the right campaign. Also, we always love to provide more updated & customized operation by counseling with our clients.